Services
Focused offerings—engineered delivery
Services are organized by the outcomes most teams want: stability, security, and clean operations. Each engagement is scoped clearly, implemented with change control, and delivered with documentation.
Stability & performance
Make the network predictable
Reduce tickets, improve reliability, and stop fighting the same issues every week.
What this solves: dropped calls, dead zones, inconsistent performance.
Improve wireless performance through placement guidance, configuration tuning, and clean SSID design (roaming, channels, power, band steering, security).
What this solves: “We don’t know what’s wrong, but it feels slow/brittle.”
End-to-end review of core components and traffic flow, with prioritized recommendations for stability, speed, and operational clarity.
What this solves: flat networks, messy VLAN/routing, and fragile growth.
Structured design (VLANs/segmentation, routing standards, conventions) that scales and reduces the impact of failures or misconfigurations.
Security & access
Reduce risk without breaking production
Security improvements should be measurable, maintainable, and resilient—despite staff turnover.
What this solves: unknown exposure, rule sprawl, and fear of change.
New installs or refreshes, rulebase cleanup, secure remote access, and performance-focused tuning—built for reliability and maintainability.
What this solves: unknown devices on the network and over-broad access.
Identity-aware access control using Cisco ISE and Forescout, including device posture checks, segmentation enforcement, and secure onboarding for wired, wireless, and VPN environments.
What this solves: disconnects, inconsistent access, and weak remote posture.
Stabilize connectivity and harden remote access with appropriate authentication, routing/ACL hygiene, and logging for operational clarity.
Projects & support
Extra engineering capacity when it matters
Bring in a senior engineer for upgrades, cutovers, and backlog clean-up—without a long-term contract
What this solves: staffing gaps during refreshes and migrations.
Short-term engineering assistance for switch refreshes, firewall replacements, after-hours cutovers, troubleshooting, and documentation catch-up.
What this solves: outages you learn about from users first.
Ongoing visibility into network health and critical alerts—without full end-user helpdesk outsourcing. Clear boundaries: monitoring covers network infrastructure and critical connectivity paths—not end‑user PCs or printers.
Hardware & procurement
ShadowPine can procure and install network hardware as part of a project, or work with customer-supplied equipment. Recommendations are based on technical fit, reliability, and long-term support—not quotas.